Hilton Durham near Duke University

Stayed here as a “halfway point” to another destination so we were only here to sleep and continue on our way. Great property. Clean, comfortable, quiet in room, all the expected amenities. Breakfast was the best hotel breakfast I have had. Really. Staff extremely helpful, kind and professional. Location was great for us in terms of being right off the freeway and close to a Costco for cheapest possible refueling before we hit the road again. We spent no time in Durham so can’t comment on location relative to sites or areas of the city. But for us it was perfect.

We were greeted by the most delightful and professional staff member I have ever encounter while staying at a Hilton. I think her name was Adrienne. She welcomed by daughter and I like we were visiting friends. There was a noisy party going on behind her and when I asked if she was tired of the commotion she was professional and said she was glad they were having a good time. The elevator was also broken so she immediately called maintenance and made sure that we safely arrived to our room on the 6th floor. Adrienne from the Hilton Durham represents your company very, very well!

Nice welcoming lobby, friendly staff, nice and clean. No foul odors in hotel, in the halls, or in the rooms. This alone was very nice for me.

Upon arrival the registration staff was very friendly and attentive. They made us feel at home away from home. We also had interaction with Destin in maintenance. We returned to our room around 11pm and found our entry lights would not turn off. We called for maintenance and it was time for him to end his shift. He did not hesitate to take the call and was extremely courteous and passionate about making sure the issue was resolved before he left. As he was leaving, he noticed the door would not close nor open easily. He offered to fix it at that point, but we told him to go home to his family and it could be fixed while we were out the next day. When we returned from our outing for the day, the door had been repaired. We did not have to make another call to remind him. THANK YOU DESTIN!!!

Everything was great, nothing to complain about. Rooms are nice, clean and comfortable, view is great, breakfast is really good.